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i Have questions?

Are parking lots at Palanga Airport far away from the passenger terminal?

 The parking lots are at a distance of 30 metres from the passenger terminal. It is only 1 minute on foot.

How to enter and leave the parking lot?

 When you drive to a road barrier and cameras scan your registration plate number, the automatic barrier is lifted up. On departure, the system will repeat the same procedure. Also, follow the instructions on the information terminal - it will indicate the actions you need to take.

Why is it better to pre-book a parking space online?

 You will get a better price deal compared to the price on site. The parking lot is equipped with a number plate recognition system and you will not need to have any tickets or cash with you. You will avoid queues at cash-desks.

Is it safe to pre-book my parking space online?

 Yes, it is safe. All payments are made via a specialised payment collection platform Paysera. Money is transferred to the parking lot owner - SE Lithuanian Airports. When pre-booking your parking space online, the following payment methods are available:
a) Online banking (SEB, Swedbank, DnB, Danske, Nordea)
b) Payment cards (Visa, MasterCard)

Are parking spaces numbered in the parking lots?

 Parking spaces are designated by lines, they are not numbered. Only parking spaces for the disabled or persons with reduced mobility bear special signs. Park your car in the space most convenient to you following the traffic rules.

VAT invoicing

After making a payment at Palanga Airport's automated cash register, please send a copy of the receipt (or the registration number of the car and the time of payment) along with your company details to parking@palanga-airport.lt *
 *The VAT invoice will be sent by the 10th day of the following month. Requests sent later than the 5th day of the following month may not be accepted.
If you make a parking reservation online and indicate that a VAT invoice is required, it will be sent to the email address on your booking by the 10th day of the following month after you have used the service.
 *The VAT invoice will be sent by the 10th day of the following month. Requests sent later than the 5th day of the following month may not be accepted.

Cancellation of a reservation / Refund

Cancellation of a reservation is only possible if you have booked a parking service with cancellation option and only until the start of the arrival time specified in the reservation.
For cancellations and refunds, please contact parking@palanga-airport.lt                                      

I mixed up the parking lot

The car must be left in car parking lot P3. If you leave your car in another parking lot, you will be charged for the full parking time at the time of leaving the parking lot at the rate applicable at that parking lot.
Parking lots P1 and P2 provide 15 free parking minutes per day for convenient drop-off and pick-up of passengers.       

Changed car registration number

After booking online, you will receive an email confirming your reservation at the email address you provided. You will find the "Manage" button. Click on the button to enter your new car registration number.
You can only make changes up to the arrival time specified in the reservation.      

I arrive in a different car than the one indicated in the reservation

After you have booked your parking, you will receive an email confirming your reservation at the email address you have provided. You will find the "Manage" button. Click on the button to enter your new car registration number.
You can only make changes up to the arrival time specified in the reservation. 

Payment methods at the end of the reservation

At the end of your parking reservation, you can pay for the extra parking time at the parking lot's automated cash register, located in car parking P1. After payment, you will be able to leave the parking lot within 20 minutes.
Cash and card payments are available at the cash register.  

Parking of the rented car

Please contact the car rental provider for parking conditions for your rental car.  

Car parking service for business

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